Stay updated on the latest products and services anytime, anywhere. Trying to call Centurylink for two days. Email me occasional updates on speed and pricing in my area. All the facts. I finally hung up. About this Service: WhistleOut maintains a broad list of providers to help you compare, always covering at least the top ten reviewed providers in every category so you can make a transparent choice. Unsubscribe at any time. Ms. ** took my call. More info, Here’s How Internet Speeds Have Changed During COVID-19, Free and Discounted Internet for Students.
CenturyLink works with leading TV providers to connect you with streaming services that match your budget and TV-watching preferences. Our internet search engine makes it easy to discover which internet plans are offered by which providers in your specific area. I have teenagers so needless to say connection is life!” Once you’ve signed up with the provider, you can download the company’s app and start steaming through CenturyLink internet right away. We value your privacy. This is the 2nd day in a row! Horrible customer service and disconnected service before payment arrange date without notice. My computer is working great now! For more information about reviews on ConsumerAffairs.com please visit our See reviews below to learn more or submit your own review.
Nobody ever came to the phone. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site.
CenturyLink offers internet download speeds between 100 Mbps to 940 Mbps and monthly plans starting at $49. Fortunately, CenturyLink uses VDSL, which is the fastest DSL connection (it's short for very high bit rate digital subscriber line), so you may find your speeds actually exceed what's advertised. I enjoyed your service.
Rinse and repeat. WORST PROVIDER EVER!!! Today I decided to call this morning again.
As I'm typing this review I have been on the phone for over 1 hour and transferred to 4 different departments to replace a modem that was lost in shipping. Find out more here, Sharing data with carriers when searching for plans. Hand to God, this is exactly how they treated us and what they said to us! Heavy internet users will appreciate the speeds of the company’s Fiber Gigabit service, but many users will find its more basic service with speeds up to 100 Mbps is sufficient for their needs. Thank you for your time and have a great rest of your week. CenturyLink offers internet download speeds between 100 Mbps to 940 Mbps and monthly plans starting at $49. Throughout the entire process, Ms. ** remained calm, respectful and professional. CenturyLink breaks its internet services down into two main categories: the DSL plan and the Fiber Gigabit plan.
No phone service at restaurant during busiest holiday season.
How do I know I can trust these reviews about CenturyLink? Fixed w/bandaids but Tony took time and fingers crossed fixed problem long term this time. She troubleshoot my computer from her end as well as from my end. If you want true speed and stability, ask whether fiber is available where you live.
In this pandemic we got a bit behind and turned off. A link has directed you to this review.
13 days to send out a technician to hook up our new Internet connection. The process took an hour to resolve. Keep up the good work! Enter your address to find a match from internet providers.
The first time (10/23), it was not corrected, so I called and they said they would send a tech on the 30th to my house (with a threat of $95 charge if I was not home when he got here).
(4/5) “I live in a rural community and finding stable service was challenging. Was this review helpful? Internet plans can be purchased on their own, or bundled with TV and/or phone service.
I wouldn't be surprised if there ends up being a class action lawsuit again them... Internet service completely stopped at my lake house on many occasions in Sept-Oct. Especially during this pandemic when people are struggling??? CenturyLink offers an assortment of ADSL and VDSL internet plans, as well as a selection of fiber internet plans in areas the network has been installed. again and again it's proven : It was almost worth the 5 day wait if it holds! The day of my appointment for installation, I called 5 times to ask when the technician was coming (it was already 4pm and they said the installation could happen between 8-5).
Slow service and frequent outages seem to lead the list of complaints (presumably these are DSL customers). CenturyLink provides reliable internet for a home Wi-Fi network. ... Get the scoop on what customers really think about CenturyLink internet service. We'd be happy to look into this for you, or answer any other questions you may have. It is inconsiderate and rude not to think of the life arrangements some us customers have to do when we have to do in order to have service. I have officially cancelled internet and I'm just getting DirecTV now with only $40 a month! A 100 Mbps plan, for example, will cost you $65/month. CenturyLink specializes in DSL and fiber (where available) internet plans, DSL offers a bit less value and reliability than cable internet, CenturyLink's customer service regarded as generally solid.
I don't really understand how you are supposed to rate "service" or "speed" when there ISN'T ANY! We have had nothing but issues with their internet service in the past. Give them "credit" though, they absolutely bill you on time. Our paychecks have been cut back during this pandemic and do not have the money to pay another $100. Connections travel over cables containing thin optical fibers, so your internet literally travels at "the speed of light." One upside of going with a company as large as CenturyLink is the provider's ample bundling options, with tons of products to choose from.
This is a joke! Sign up for our newsletter. I guess this review is like screaming into the abyss, but it is all I can do. Each provider offers different channel lineup options, streaming options and recording services. Copyright © 2020 Consumers Unified LLC.
Been a customer for more the ten years. We've had CenturyLink internet service in one of our Park City, UT condos for about 3 years now and we've been very happy with it. This company is not yet accredited. If you're in a market where VDSL plans are available, expect to the price of internet to start at $45/month for 6-25 Mbps speeds, and go up from there.
As mentioned, CenturyLink also offers fiber internet across a growing number of markets like Seattle, Boise, Denver and elsewhere. Mediacom Internet Review: How Good Is It?
Be the first one to find this review helpful. And I have personally heard from other former customers that have been getting ripped off the exact same way that have cut ties with CLink! You can browse through promos from all the internet providers via our best internet deals page, which we also update weekly. Three kids that need this internet in this pandemic for school that requires it are told, "Too bad get us more money!!!" If you do need assistance please feel free to reach out to us here or any of the below contact options. —Angela Ramirez
Reviews of CenturyLink service from real customers.
I also hope that you get promoted to a supervisory position. If you want internet meh 20% of the time, these guys are for you!
Century Link forgets they are NOT the only ones who work an 8 to 5 Monday to Friday and think we can just miss work for them to come whenever they can. Verified User, ”I’ve had service for about 3 months. I will be looking for a new provider. My kids are missing school. What is the best cell phone coverage in my area? Hello Shawna we're sorry to see that this has been your recent experience with us, and that you are having difficulty getting your issues resolved.
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I logged 14 outages of 10 to 45 minutes in a 6 day period in Oct 2020. In 1997 and problems throughout 22 years.
The people we spoke to were so rude and had such “too bad for you” attitudes we were truly blown away. Customer Service is even worse. Norton Antivirus is also included. Verified User, ”Slow, expensive and rude.” My neighbors with CenturyLink internet service are not having this problem. Couldn't get Cox in our condo building unfortunately, so we're stuck with Century Link - some of the worst customer service I've ever experienced from a service provider.
My DSL light on my modem went out on 3/16/20. No surprises. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.
Twenty minutes later, at 4:50pm, I received a phone call with an automated message saying the appointment had been rescheduled for the next day. Thank you so much for your excellent help. If online reviews are to be believed, CenturyLink has some significant room for improvement.
Hello Elizabeth. We value your privacy. Google Fiber Internet Review: How Good Is It? CenturyLink is a telecommunications company within the United States, and it is a popular choice for many individuals that need a digital subscriber line. And this is price for life as long as we keep the plan??? We wanted to let you know that if you had any questions or concerns for us in the future, you can reach out to us here, or at any of the following contact options: Contact Us - www.centurylink.com/home/help/contact.html. Each CenturyLink internet plan has a 1TB data limit, which is pretty standard. Get more from your internet. The read on CenturyLink seems to be that even though they're a big company, their customer service lacks the impersonality of some of the bigger players, so you can actually get the help you need when you call in. That part of their system is flawless. If you have any questions or concerns additionally, please reach out to us here and we'll be happy to help.
They simply would not be in business if there was any other provider or competition. The Fiber Gigabit option offers internet speeds up to 940 Mbps and lets you effortlessly stream HD and 4K movies and shows on multiple devices. Hello Lisa we wanted to reach out to let you know we're available to help, and if you have any questions that you're welcome to reach out to us here if needed. I had someone come a few weeks ago to repair my wi-fi because I could not get any of my devices to work after the electricity went off. FAQ.
They just have to connect the line at the panel and they want to charge me $99 that is absolutely ridiculous. —John Redmond
CenturyLink's customer service, however, seems to be the subject of less derision, with some subscribers even calling it "good.". I hope that I will always run into you whenever I call. Horrible Service extremely slow, no where near what they claim.
Whenever I try to chat with an agent, it logs me out and I have to log back in to get answers to the agent's questions. It is our hope they choke on the $289 we paid to get current.
I called Century Link Computer Support Service Department for help on 3/17/20. Here at WhistleOut, we spend much of our time tracking down and reporting on deals from internet and cell phone providers.
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I have been their customer for only 2 days and already have had a terrible and disappointing experience.
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